Privacy Policy 

Our Privacy Policy was last updated and posted on May 21, 2018. It governs the privacy terms of our Website, located at https://renawilliamswellness.com. Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms and Conditions.

Your Privacy
Wholefoodbliss Incorporated, dba Rena Williams Wellness follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.

Definitions
“Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Information We Collect
Generally, you control the amount and type of information you provide to us when using our Website.

As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor.

Personally Identifiable Information
We may process certain types of personal data about you when you interact with us, as follows:

  • Identity Data: may include your first name, last name, username, or date of birth.

  • Contact Data: may include your billing address, delivery address, email address and telephone numbers.

  • Financial Data: may include your credit card details.

  • Transaction Data: may include details about payments between us and other details of purchases made by you.

  • Technical Data: may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access our sites.

  • Profile Data: may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.

  • Usage Data: may include information about how you use our website, products and services.

  • Marketing and Communications Data: may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

Computer Information Collected
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information. We also collect the following:

  • Cookies
    Our Website uses “Cookies” to identify the areas of the website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.
     

  • Automatic Information
    We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our Website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.


How We Use Your Information
We use the information we receive from you as follows:

  • Customizing Our Website
    We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.
     

  • Register You as a Customer
    We use Personally Identifiable information you provide us to deliver products and services, process your payments, and register you as a customer.
     

  • Sharing Information with Affiliates and Other Third Parties
    We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
     

  • The following third parties may have access to your Personally Identifiable Information:

    • Facebook via our Facebook groups (Menlo Park, CA USA)

    • Google Analytics (Mountain View, CA USA)

    • Google Apps (Mountain View, CA USA)

    • PayPal (San Jose, CA USA)

    • MailChimp (Atlanta, GA USA)

    • Squarespace (New York City, NY USA)
       

  • Data Aggregation
    We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.
     

  • Legally Required Releases of Information
    We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Wholefoodbliss Incorporated, our Users, employees, and affiliates.


Transferring Information
By using this Website, you authorize us to transfer, use, process or disclose your information outside of Canada. The privacy protections and the rights of authorities to access your information may not be the same as in your home country. By providing us with your information and continuing to use this Website, you consent to the transfer of your information outside of Canada should such transfer be necessary for any use or disclosure described in this Privacy Policy.

Marketing Communications
You will receive marketing communications from us if you have:

  • Requested information from us or purchased goods or services from us; or

  • Provided us with your details when opting into our free courses, resources, and challenges; and

  • in each case, you have not opted out of receiving marketing.

  • We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at info(at)renawilliamswellness.com at any time.

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

EU Residents:
If you wish to exercise your “right to be forgotten” and have all Personally Identifiable Information deleted, please email us directly with your request: info(at)renawilliamswellness.com with "Privacy Policy" in the subject line.

You maintain the right to complain to the Data Protection Authority in your local EU Member State under the GDPR.

Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Customer data is stored for a reasonable time (5+ years) as a necessity to keep accurate records of accounting, tax, and customer needs. The exact data retention period varies based on the system storing the information, the date of the user’s last activity or interaction with the company, and whether or not the information relates to a current or past customer.

Links to Other Websites
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to our Website or our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Advertising to Children
We believe that Wholefoodbliss Incorporated does not appeal directly to children of 13 years old or younger. We do not knowingly direct our advertising at children under the age of 13.

Individuals Under 18 - No personal information should be submitted or posted on our website by individuals under the age of 18 without their parent or guardian's permission.

Fraud Prevention
We reserve the right to co-operate with the local, provincial/state, national and international authorities in investigations of improper or unlawful activities and this may require the disclosure of personal information. We may also report to other organizations about improper or unlawful activities on any Wholefoodbliss Incorporated website. This disclosure may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities.

In addition, in order to protect you and Wholefoodbliss Incorporated from fraudulent transactions, we may provide your online shopping related information to a reputable outside organization to perform address verification. This address verification is intended to ensure that the “bill to” address that you provide matches your credit card address. The outside organization does not store any personal information that we provide from shopping transactions.

Copyright
All materials published or otherwise accessible through this site including, but not limited to, news articles, text, photographs, images, illustrations, audio clips, video clips, software, and other materials (the “Content”) are protected by copyright, and are owned or controlled by Wholefoodbliss Incorporated and any others which may own copyright or the party credited as the provider of the Content. All visitors shall abide by all additional copyright notices, information, and restrictions contained in the Content. All visitors shall abide by all additional copyright notices, information, and restrictions contained in any content accessed through this site.

Trademarks
The trademarks, logos, and service marks, including but not limited to, “Rena Williams Wellness”, “Wholefoodbliss Incorporated” or “renawilliamswellness.com”, and other names, logos, and icons identifying the products and services (collectively the “Trademarks”) displayed on the site, are registered and unregistered trademarks of Wholefoodbliss Incorporated. Nothing contained on the site should be construed as granting, by implication, or otherwise, any license or right to use any Trademark displayed on the site without the written permission of Wholefoodbliss Incorporated or such third party that may own the trademarks displayed on the Site. Your misuse of the Trademarks displayed on the site, or any other content on the site, except as provided in this Agreement, is strictly prohibited. You are also advised that Wholefoodbliss Incorporated will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. In no circumstance will we allow the copying of our designs.

Indemnity
You agree to defend, indemnify, and hold Wholefoodbliss Incorporated and its affiliates and related companies harmless from any and all liabilities, costs, and expenses, including reasonable attorneys’ fees, related to the violation of this Agreement by you or users of your account, or in connection with the use of this site or the placement or transmission of any information or other materials on this site by you or users of your account. 

Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

Miscellaneous
This Agreement, including any and all documents referenced herein, constitutes the entire agreement between Wholefoodbliss Incorporated and you pertaining to the subject matter hereof. Wholefoodbliss Incorporated’ failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provisions or right. If any of the provisions contained in this Agreement are determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions contained herein. This Agreement shall be governed by and construed in accordance with the laws of the province of Alberta and the federal laws of Canada applicable therein.
 
This Privacy Policy is intended to comply with the provisions of the Personal Information Protection and Electronic Documents Act (Canada). 

Questions About This Privacy Policy
If you have any questions about this Privacy Policy, please email us using "Privacy Policy" in the subject line.